Questions-FAQ
FAQ
When should I get tested?
If you need to know or prove that you are not currently transmitting SARS-CoV-2 virus before meeting family members or friends, visiting a hospital, nursing home, or similar facility, or returning to work. The rapid antigen test can provide this information in a short time.
How long will the test take?
How does the test work?
How reliable is the test?
What happens if my test is positive?
May I travel with a negative test result?
Will a negative test result be recognized after entry from a high-risk country?
What happens if my test was invalid?
When and how will I receive the test result?
Will the test result be issued in different languages?
When am I not allowed to take the test?
From what age may the test be booked?
From what age can the tests be performed?
Will I be reimbursed for the cost of the test by my insurance company?
How can I protect myself in general?
Can I cancel my appointment?
What happens if I lose my QR code that allows me to view my result?
Where do I have to check in at the test centre?
How many minutes before my booked time do I have to be there?
What do I need to bring to the test appointment?
What proof is there in the test result that it is MY personal test?
Can I bring relatives with me to the test?
How do I make sure that I can come together with the family for testing?
I have not received any mail, were can I inquire about the result?
How safe is the rapid test?
Can I be tested more than once?
Is the result accepted for traveling to other countries?
What happens if I lose my QR code that allows me to view my result?
I have lost my ticket/QR code. I have not received a ticket/QR code.